Capfloat Financial Services Pvt Ltd — Wrongly consumer durable lone in my CIBIL

Hi,

I do not have taken any consumer durable lone of Rupees 9000/- from Capfloat financial services Pvt ltd but my CIBIL showing loan with account no BAN22E[protected] and loan is not regular paid by third party and effective my CIBIL score and down 622. Do the needful full action against the company