Capgemini — PF transfer stuck & delaying intentionally

Address:

Bengaluru

Hi I am Manikanth worked in CapGemini from oct 2019 to Aug 2022. My PfFwas created under EPS although I have no service history prior to 2014. Now when I transfer PF online from CapGemini to my current organization claim was rejected stating EPS contribution should be merged to PF amount. I contacted CG on this merging almost from Dec 2022. they keep on asking for this and that document and finally they throwed blame on CG prior company that they should correct after that CG can proceed. but CG prior company PF got already transferred to my current organization & nothing to link. Only PF amount in CG got stuck. I want my PF amount to be transferred to my current organization.
Below are my details
CG Employee Id/Global Id : 46014837/1441126
Duration : oct 2019 to Aug 2022
UAN : [protected]
PF Memeber ID : PUPUN[protected]E0240663