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Capgemini — pf withdrawal after quitting from capgemini

I resigned from capgemini in april 2017. I was told that i could withdraw my pf amount after 60 days. For the past 12 months i have tried following up with the retiral services team at capgemini mumbai office but have not heard back from them. It has been 1 year now and i am trying to withdraw my pf amount from capgemini.

The epfo site says "present employer has not made payment in your pf account."
Please help me out.
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Mar 18, 2018

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    Capgemini
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    355
    Pending
    0
    Resolved
    53
    Capgemini Phone
    +91 80 3997 2200
    Capgemini Address
    Bangalore Brigade Metropolis, Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Pete, Karnataka, India - 560048
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