Capgemini — pf withdrawal after quitting from capgemini

Address:Mumbai City, Maharashtra

I resigned from capgemini in april 2017. I was told that i could withdraw my pf amount after 60 days. For the past 12 months i have tried following up with the retiral services team at capgemini mumbai office but have not heard back from them. It has been 1 year now and i am trying to withdraw my pf amount from capgemini.

The epfo site says "present employer has not made payment in your pf account."
Please help me out.
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