Capgemini — regarding onboarding

My name is yamini tara. My offer letter has been revised thrice. As per latest offer letter my joining date is 4the april 2020. Due to coronavirus the onboarding where taken virtually. One of my colleague who applied for same job got the offer and her onboarding has been completed.
Mine still i haven't received any virtual link nor any response from onboarding team.
I also tried reaching recruit team thet replied saying we are trying to check with onboarding team.
Now the situation is i had all hopes on this and i think will end up with nothing that to in such crisis.

I request you to do some needful asap.

Thanks,
Yamini