[Resolved] Capital First — activation of my easy buy card[protected] and very poor service from capital first. | |||||
I have no cheque bounce and i have no late payment fee And My cibil score is excellent, my loan account details is excellent, my payment history is excellent (100%) But My card[protected] is temporary blocked from 5 months by capital first with out any reason And When i am asking why my card is temporary blocked and when it will be activate there is no proper answer from capital first. Every time i am getting only one answer from capital first that your card is temporary blocked as it does not fit within the eligibility criteria set by the policies regulating capital first so we are unable to unblocked your card And In reply when i am asking please tell me what are that eligibility criteria set by the policies regulating capital first in which i and my card does not fit within there is no answer from capital first. I am asking once again please atleast tell me now why my card is temporary blocked from 5 months and when it will be activate And What are that eligibility criteria set by the policies regulating capital first in which i and my card does not fit within. If you have any answer to my questions please give me, If you have no answer to my questions than please activate my card. Thanks Mrs hajera tabassum. Was this information helpful? | |||||
Nov 18, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Oct 18, 2017 Capital First Customer Care's response Dear Ms. Tabassum, Greetings from Capital First! This is with reference to your concerns regarding Easy buy card. We tried contacting you on your mobile number, however, we were unable to connect with you. We would like to inform you that we have sent the final response to your email address [protected]@gmail.com (email id masked for security reason). Assuring you of our best services always. Regards, Capital First Limited | |||||
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