[Resolved]  Capital First — asking money in spite of paying off the entire loan amount

Address:

Mumbai City, Maharashtra, 400052

My bro had taken loan for purchasing two wheeler. He was told to pay initially through cheques then rest emi's will be auto debited. However in between he missed a payment which was paid by him. And just wen the loan was about to end prior to 2 months they said due to system issues they r unable to take money frm account and told him to pay the emi in cash, also said that there wont be any extra or bounce charge as its an error frm their end. So in Jan an executive had come to take the money and later in feb another executive had come to take the emi and he confirmed that it was the last EMI. My bro confirmed it by checking on the CF application in feb itself. However in May he received a call saying that his 1 emi is still pending and has to pay bounce charges also which doesn't make any sense. There is something wrong with Capital first. Either the people working there are doing fraud or else the company itself has fraudulent policies. Wen a payment is missed and not paid on due date ull use to call us like crazy till we make the payment. Y is it this time that after paying off the last emi in feb.. We received call in May to pay the emi. . I Just want Capital First to release the NOC to my brother and stop harassing us. Ur agents are also weird 1 says its their way of dealing with customers and also wen field executive comes to take EMI he does not give receipt.. U only get msg on mobile. Wat if phone gets formatted or stolen v r left with no proof.. How can i trust on Capital first. I WILL NEVER EVER RECOMMEND CF to ANYONE... INFACT I WILL DEFINITELY SHARE MY BRO'S STORY WITH THEM. TAKING LOAN FROM THEM IS LIKE BOTTOMLESS PIT... U have to keep paying till the time they are satisfied...