Capital First — Asking processing fee of 10000 for 300000 loan

Address:

2 Eliphinstone rd, parel east,parel mumbai 400012

Hi Team,

Recently i have applied for 3L person loan in Capital first app with the loan code: CFL0903011. I submitted all the documents and I got call from named Jhanvi Mathur Employee ID : [protected] and asked me to pay 3600 rupees to Chinmay kumar Mahanty's account as its processing fee and said me that if loan is not processed then amount will be refunded. on the loan processing i got another call from her supervisor and asked 10k to process the loan, i disagreed for this and asked them to refund the 3.6k amount which i have paid to them. now when i call them the number is blocked and not responding. I dont know why this people are cheating in this pandemic situation why are they playing with poor people money. I request you to take right action on this issue