[Resolved] Capital First — business loan

Goutamroy567

from Delhi, Delhi

Address:

New Delhi, Delhi, 110084

Dear sir i had applied a business loan in july and my reference id no is #[protected]. All the things are done and i have received a call from verification team and they confirm everything and also get call from mumbai customer service desk my loan has been approved and executive will come to me and take some cheques and my loan will be disbursed in august last week. I held call-up to customer care they are saying my loan has been cancelled because some internal policy. How should its possible i have received call from mumbai and they are saying my loan has been approved. And now it's very bad experience for me i can't take any deal in the future with capital first and also tell this to everyone it's very poor service by capital first.

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Sep 25, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

Capital First Customer Care's response Dear Mr. Goutam Roy,

Greetings from Capital First!

This is with reference to your concerns regarding your loan application.

We tried contacting you on 95xxxxxx00, however, we were unable to connect with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited