[Resolved] Capital First — cancellation of my loan application

Raju Chelpuri

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500084

This is regarding my loan account number: 15479929.

I have an issue with my interest rate, first i got message from capital first you have selected one pre-approved loan offer with 13% interest rate after processed the all primary things i credited loan amount with interest rate 19.5%.

I raised lot complaints and called to capital first customer care but no one properly guide to me. every time they are speaking same thing no one help to me. it is almost 13 days ago still no one response to my complaint.

this is very horrible situation to me.

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Jul 22, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Capital First Customer Care's response Dear Mr. Raju Chelpuri,

This is with reference to your concerns regarding your Loan Rate Of Interest.

Pursuant to our conversation today, we are working on your concern and we would send the final response on your email id.

Assuring you of our best services always.