[Resolved] Capital First — capital first issue

Ashwini Panchal

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400079
Website:	www.capitalfirst.com

I have applied for the loan in capital first, after dialing to there customer care number they are not responding and disconnected call.

My concern is to change payment mode from ecs to online payment because it's a very genuine problem. My everyone salary gets credit 7th of every month soi am ready to pay delay charges but i wanted to change payment mode or else ecs should be presented on 7th. Please help consumer forum team because i belong to a middle-class family and i cant effort late payment charges and the bounce charges. Please help help..

Loan number: 13048514

If i am not receiving call on registered mobile number [protected], please email me resolution at ashu. [protected]@gmail.com

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Jan 7, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2017

Capital First Customer Care's response Dear Ms Ashwini Panchal., Pursuant to our conversation today, we have sent the final response on your email id asXXXXXXXXXXom (email id masked for security reasons).

Feb 27, 2018

Updated by Ashwini Panchal I appreciate capital first service.. Thank you for best reply 10 star ratings

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Comments

Sami Javeed

from Visakhapatnam, Andhra Pradesh

I have completed 3 loans but stiil i dont recive my emi card i request plz provide my emi card as soon as possible my loan acouunt number is 3744993

Capital First Customer Care's response, Dec 14, 2017

Verified Support

Dear Mr. Ali, pursuant to our conversation today, we have sent the final response on your e-mail id [email protected] (e-mail id masked for security reasons).