[Resolved] Capital First — card blocking

ujjain1995

from Delhi, Delhi

Address:

Faridabad, Haryana, 121010

My loan (#4843916, #5694480) i do not have any late payments on my loan.Today i am see that my card (Card# 2908186), has been temporarily blocked . When i contacted capital one customer care, the customer care agent and the supervisor spoke very rudely, they do not have any answer other than "blocked for internal purposes for 90 days" but this time is left . I need an answer, i need my card activated, i am in need of another consumer product. Kindly help to activate my card asap. As you have noticed i have no late payments on my loans. Im wondering why is my card blocked.

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Feb 24, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jan 19, 2018

Capital First Customer Care's response Dear Mr. Yadav, pursuant to our conversation today with the loan applicant, we understand that your concerns have been addressed.