[Resolved] Capital First — card blocking for no reason

Nikson__patel

from Surat, Gujarat

Address:

Surat, Gujarat, 395005

My loan # is 11695054. I do not have any late payments on my loan. I have also cleared one of the loans already. I am surprised to see that my father's (Bharat Patel)'s card (card# 1073133), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer, I need card activated, I am in need of another consumer product. Kindly help to activate my card As soon as possible. I have no late payments on any loans. I am wondering why is the card blocked.

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Jun 11, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

May 07, 2018

Updated by Nikson__patel look, every thing i clear with no dues

Verified Support

May 09, 2018

Capital First Customer Care's response Dear Mr. Patel, we tried contacting you on your mobile number. However, could not connect with you. Please write to us on social.[protected]@capitalfirst.com to assist you further for your concern.