[Resolved]  Capital First — Card unblock

Address: Ahmedabad, Gujarat, 382350
Website: www.capitalfirst.com

Hi Team,

My loan # is 2294507. I do not have any late payments on my loan. I have also cleared one of the loans already. Today I am surprised to see that my card (card# 848566), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent and the supervisor spoke very rudely, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer, I need my card activated, I am in need of another consumer product. Kindly help to activate my card ASAP. As you have noticed I have no late payments on my loans. Im wondering why is my card blocked.
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Aug 7, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Capital First Customer Care's response
Dear Mr. Unmesh Jani,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

We tried calling you on your mobile number 9xxxxxxxx0, however, could not establish successful contact with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
 
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