[Resolved] Capital First — cd loan no. 23885817 | |||
I am having idfc capital first cd loan no. 23885817 of airconditioned for an emi of rs. 4100/-. On 01.10.2019 i have got a call from your customer service that my ecs mendate is not validate and i have to deposit my emi manually and on the basis of that word i deposited my emi amount immediately and withdraw my amount from my bank. But on 03.10.2019 i have received this information from my kotak mahindra bank that my ecs is declined due to non availability of funds. Please confirm when you wants to clear this amount through my ecs then what is the meaning of your call and who is responsible for ecs declined charges and my cibil record. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. | |||
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We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.
Regards,
Team IDFC FIRST Bank