[Resolved]  Capital First — change of mobile number

Address:Thane, Maharashtra, 421301

Hi this is serra das here i have already given request of changing my number bt yet it is not done the old number is been lost long back 3months back is have purchased a new mobile number using the new number bt one when i m trying to take a new phine using the card provided by capital first the opt is been send to the number which is already is lost one year back. Even after updating the new number it still shows the old number in the system.
Old number:[protected]
New number:[protected]
Please update the new number
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Oct 16, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Capital First Customer Care's response
Dear Ms. Veronica Moore,



This is with reference to your concerns regarding mobile number updation.



We tried contacting you on your mobile number, however, we were unable to connect with you. Further we are working on your concern and we would send the final response on your email id.



Assuring you of our best services always.
Complaint comments 

Comments

Dear bank team I don't want to take insurance with my loan so please cancel my my policy .

Capital First Customer Care's response, Sep 18, 2018
Verified Support
Dear Mr. Yadav,



This is with reference to your concerns regarding your loan account.



Pursuant to our today’s conversation, we would like to inform you that we are working towards your concern and will share the response on your mail id.



Assuring you of our best services always.



Regards,

Capital First Limited

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