[Resolved] Capital First — Cheating with led tv collection manager

Divya Yogesh

from Kollam, Kerala

Address:

560091

Loan Ref no 7959359.i have taken an LED Lg42inch tv in october by the capital first loan..after n 15 days the collection agent by the name chethan he took f the tv.but he didn‘t return the tv...then he switched of his mobile.from 6 months we are receiving due payments from the office kormangala capital first.maneger vijay is nt responding to me.now frm the office branch they have called me and saying case is filed..i paid 8500rs while purchasing the tv.so nw they are askd to pay 38000rs.nw i didnt have a product.so they have cheated me.i kindly requesting to u pls give a clearance letter.or solve d problem.

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Jul 8, 2017

Complaint marked as Resolved

No steps has been provided by the company .Maneger vijay said to give a police complaint on agent.pls respond it.

Capital First customer support has been notified about the posted complaint.

Jul 08, 2017

Updated by Divya Yogesh Cheating with the collection agent of the product led tv.

Jul 08, 2017

Updated by Divya Yogesh Please respond are solve this prblem

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Comments

Manish Lahkar

from Bargarh, Odisha

Loan Ref No-[protected]-This is my loan ref no. So kindly let me know ky customer ID.
Contact - [protected]
mail - lahkar.[protected]@gmail.com

Seena Gowda

from Bengaluru, Karnataka

Loan No.12416137 EMI Rs.2660
Loan No.12336318 EMI Rs.3334.

5th is ECS due date, this November 06.11.17 and 07.11.17 was holidays. 8th Oct both amounts were cleared ECS by the Bank.

8th Oct Captital First sent message, that payments were bounced and charged Rs.400 each as a penalty.

This is not good as trusted company.

i have proof of bank statements which were sent to email to customer.[protected]@capitalfirst.com.

Srinivas
[protected]

Capital First Customer Care's response, Nov 10, 2017

Verified Support

Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us at [email protected] with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited