[Resolved] Capital First — complaint against capital first

manojgupta1978

from Noida, Uttar Pradesh

Address:	110084
Website:	capitalfirst.com

Hi,

I had taken loan rs. 36500/- in july 2015 for eight month emi.
All my emi deduct same date of every month. All emi had been completed successfully. But yesterday i got message that "bounce charges overdue of rs. 800". I had taken loan in 2015 and now i got message in 2018.

All emi completed successfully. I don't understand how it is possible. It is completely fraud. When i call customer care, customer care department told me you had deposit the cash amount rs. 3042 in 20th october 2015 whenever your cheque had bounced.

I am mention all detail regarding this complain. Please take action against capital first.

A/c no. - 3386411
Name: manoj kumar gupta
Phone no. [protected]

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Jun 29, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Capital First Customer Care's response Dear Mr. Gupta,

This is with reference to your concerns regarding the loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we have sent the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited