| Address: | Mumbai City, Maharashtra, 400067 |
| Website: | www.capitalfirst.com |
Date: 21.07.2017
To,
Capital first limited.
One indiabulls centre, tower 2a & 2b, 10th floor,
Senapati bapat marg, lower parel (West),
Mumbai - 400 013. Boardline: +[protected]
Email: customer. [protected]@capitalfirst.com; social. [protected]@capitalfirst.com
Kind attn.: mr. Prakash sakhat
Dear sir,
This is with reference to your mail dated 19.07.2017 about my emi payments against your loan account 10171321.
After doing multiple correspondence and submitting documentary evidence given by me. Now finally, you have agreed in your mail dated 19.07.2017 that emi presentation in june 2017 and july 2017 had been returned was not with the reason of “insufficient funds”. It was bounce due to the inadvertent error in savings account number mentioned at the time of presentation of ecs mandate by capital first co.
Now in further to above, since you have given me in your mail assurance and telling me to pay only rs. 1713.00 after deduction rs. 400.00 which was paid by me towards the bounce charges which i had already paid you in the month of june 2017.
Written in your mail by capital first on 19.07.2017 as followed:
“we wish to assure you that we have made necessary changes in our records to ensure that your future presentations are processed correctly.
We have made note of your feedback and necessary steps have been undertaken to ensure such lapses do not re-occur.
Further, we request you to make the emi payment for the month of july, 2017 amounting to rs. 1, 713/-, this is post deduction of rs. 400/- paid by you towards the bounce charges you had already paid in the month of june 2017”.
Since you have written clearly in your mail as above than please explain why you have sent ecs of rs. 2113.00 on the same day that is dated 19.07.2017 in our bank account and which was successfully debited too. As evidence; herewith i am enclosing my scanned copy of bank passbook.
I request you to clarify your above action and update me when you will credit rs. 400.00 which was paid by me towards the bounce charges which i had already paid you in the month of june 2017.
Herewith, once again i am enclosing scanned copy of my bank account passbook as a evidence that ecs of rs. 2113.00 has been debited on 19.07.2017 and mail sent by capital first co. On 19.07.2017 to me.
Expecting your positive reply.
Thanking you.
Yours truly,
Manan upendra shah
Mobile:[protected]
Enclosed:
1. Scanned copy of bank passbook
2. Mail sent to me from capital first on 19.07.2017
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