[Resolved]  Capital First — Deducted fund from my account without my permission & without any intimation.

Address:	313001
Website:	www.consumercomplaints.in

I have purchased a washing machine on finance for 8 installments of 2459 per month. I have paid all 8 installments but they have deducted penalty for 7 month late installment . First installment was before time (manually) & second one was late by 17 days(manually) & there after all installments were deducted by ac having sufficient balance in ac on date(5th of every month). But they deducted 2800 on 13/01/2017 without information & when we contact the branch they talked abusively & not permit us to enter in their office premises. after long efforts they told me on phone conversation that this deduction was for late installment submission but i have paid all installment on time except 1. they are penalizing for 7 installments.
They told me that most of installments were deducted on 6 of every month due to insufficient balance but I have my account statement which shows that every time I have sufficient balance on 5th of month.
They penalized me for their technical fault or may be intentionally.
i want my money back or going to file a case against the Fiance company for fraud.