Capital First — delay in getting noc

Address:Chennai, Tamil Nadu

Hi Im Venkatesh, My loan no is 9681913, I had taken a pre-owned car loan on February 2017 and closed the same on July 2019, when I contacted the customer care after closing the loan requesting NOC they told me that I would be getting it within next 15 days. Today is[protected] almost close to 50 days after the loan got closed, Im still following up for NOC but have not got it.
Due to a financial exigency, I wanted to sell off the car but without NOC Im not able to sell it.
Whenever I call the customer care to follow up on the NOC, the executive will be like "ok sir I would take your request now and NOC will be delivered to the registered address within next 15 days" as if that was the first time Im making the request for the same. This cycle has been continuing and I have no idea when I will get the NOC. Kindly help.
Was this information helpful?
No (0)
Yes (0)
Capital First customer support has been notified about the posted complaint.
Complaint comments 


Hi My loan aggrement no 1473068 name tota aruna i had tacken a cunsomer loan from idfc bank but so my personal resons i missed some emi's but this year april i was paid total loan amount include late payment total payment i had paid and tacken NOC from capital fist bank date 03/05/19 but capital fist team was not updated my cibil score

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information