[Resolved] Capital First — double payment collection fraud | |||||
I took a loan from capital first. They just called me that i haven't paid my loan. My salary was in my account on 5th september but they are saying their was insufficient fund in my account. They are taking illegal charges from me for their own fault. On 12th september they told me to pay this month instalment and when i paid it, they also deducted through my bank account. They double cross me. After their payment, i am also getting call from their side that i still haven't submitted my balance payment. I want my extra money back. Was this information helpful? | |||||
Oct 18, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Sep 17, 2018 Capital First Customer Care's response Dear Mr. Jha, This is with reference to your concerns regarding your loan account. We regret the inconvenience caused. We would request you to write to us at social.[protected]@capitalfirst.com with your contact details to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |||||
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No Response on Escalation,
Not following the TAT,
Providing Fake Information,
This is with reference to your concerns regarding your loan account.
We regret the inconvenience caused. We would request you to write to us at [email protected] with your contact details to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited