[Resolved]  Capital First — easy buy card durable

Address:Chennai, Tamil Nadu, 600073

I have an active easy buy card of the above company. When i tried to buy a mobile i was denied stating that i am above 66 years. When i emailed them they informed me that my loan could not be processed as it was theirinternal policy. I was embarrassed and in mental agony. When i asked them on their internal policy they refused to state. Therefore i wanted them them to remove my card and delete my account. They have not done it. I would like to make a complaint in consumer forum
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2018
Capital First Customer Care's response
Dear Customer,

This is with reference to your concerns regarding your loan account.

We would request you to write to us at social.[protected]@capitalfirst.com with your contact details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

My credit card is not dispatched in my home.I am also pay 12 emi in my two vehilar loan please recive my complaint and dispatch my credit card. thanking you.
have a good night.
Capital First Customer Care's response, Oct 11, 2018
Verified Support
Dear Mr. Rajpoot,

This is with reference to your concerns regarding your card.

We would request you to write to us at [email protected] with your contact details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information