[Resolved]  Capital First — easy buy card - emi

Address:Coimbatore, Tamil Nadu
Website:consumer complaints.in

Sir,
My name is N.Vinothkumar I have your valuabe customer for purchase of consumer durable goods loan no.2867020 &2867115 Electronic ites no cheque returns, bouncing & pernalty charges to me why the cheques are cleared in actually emi date..

I received the sms from you day to day please purchase consumer durable gods on your Easy Buy Card your card.no.1742752 preapproved CD Loan upto 140000/- but till date we are not received any courier from you..

Please finalise & request urgent & sent immediately EBC for purchase good.

Yours sincerly,
N.Vinoth kumar
(Mob.no.[protected])
Mail Id:- [protected]@gmail.com
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Sep 16, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2017
Capital First Customer Care's response
Dear Mr. N. Vinoth Kumar,

Greetings from Capital First!

This is with reference to your concerns regarding your Easy Buy Card.

Pursuant to our conversation today, we trust your concerns have been addressed adequately.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Dear Sir/Madam,
I am Mandhoj Pun with Loan Agreement No. 5771426.
I am been dropped frequent messages to quote my card number xxxxxxx at Consumer Durable dealers to take preapproved CD loan o[censored]p to INR Rs. 45288 on my Easy Buy Card.
Sir, messages are being frequently dropped into my inbox but I am not issued the flashing card.
since, I am not having any flashing card/easy buy card, I can not use the sanctioned limit amount in buying anywhere.
Therefore, I would like to know that how can I get my easy buy card.
I would be very grateful to you if I am issued / delivered the same or please direct me how I can get it.
Hoping your earliest possible response.
Thanking you.

Your's truely

MANDHOJ PUN
Capital First Customer Care's response, Oct 10, 2017
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at [email protected] with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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