[Resolved] Capital First — emi deductions

pintuvab

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110071

I paid for closer for my three loan account num 6732347, 10673233, 10673354 on 30 aug2017. Two account is closed but one loan emi is hit in my account on 5sep2017. I spoke to customer care four time regarding this but all of executive is very rude. Spicily mr. Laxman and mr. Ashish even they dont know how to talk with customer. Today is 6oct but till now no solutions for my problem.

I suggest my friends don't choose capital first for consumer durable product. There is lots of options in market. Big no for them

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Nov 9, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Capital First Customer Care's response Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited