[Resolved]  Capital First — emi not deducted

My loan account no is 9869660

I took consumer durable loan in the month of feb 2017, emi was deducting 5th of every month.
This is the first time facing such problem with capital fest, though i have sufficient balance in my account, the emi is not deducted. When i check in the app its showing that the next emi date is 5th dec 2017 & there is no overdue. And i am not ready to pay any kind of additional charges.
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Dec 9, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Nov 04, 2017
surazit's response
Capital First — To change my contact number

Sir i m your existing customer i want to change number that is [protected] change to [protected] plz change this
im not able to see my emi date nt to updte properly so plz change it fast
Verified Support
Nov 08, 2017
Capital First Customer Care's response
Dear Ms. Priyanka Priya,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we trust that your concerns have been addressed to your satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
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Capital First — To change my contact number

Sir i m your existing customer i want to change number that is [protected] change to [protected] plz change this
im not able to see my emi date nt to updte properly so plz change it fast
Capital First Customer Care's response, Nov 9, 2017
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We request you to write to us on [email protected] with your loan account details and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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