[Resolved] Capital First — EMI taken two times in same month that to happen two months | |||
Respected officials, I am are jayaramireddy taken glamour motorcycle in emi plan through capital first. My loan account number is 3780200, and my bank account no is [protected] belongs to sbi chilakaluripeta. My first emi cash paid on 6/10/2015 to capital first agent for 4454 rupees, and again 4454 rupees is deducted from my bank account also on 8/10/2015 so by this i recognised capital first is taken money two times from me on same month, and they didn't give any information about it before i contact them. After approach also they didn't take any action about it. This entire problem is repeated in april 2016 also. On 13/04/2016 4454 rupees is deducted from my account and the capital first agent came to my home on 26/04/2016 and requested me to pay the cash by hand because of check bounce, and i given cash of 4454 rupees to him. After two days i went to my bank for knowing the reason why my check is bounced but the respected employee of sbi told to me already your amount is deducted on 13/04/2016. So i need proper explanation why they are taking money two times for same month. Problem happens in one month and i given information about it, and again this problem is repeating whey they are not taking any action. Was this information helpful? | |||
Jun 29, 2016 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support May 24, 2016 Capital First Customer Care's response Dear Mr. Reddy,
Greeting from Capital first!
We tried to contact you on your mobile today, However, we were unable to establish a contact.
We request you to write to us with your alternate contact number on our email ID nodal.[protected]@capfirst.com
We look forward to your co-operation.
Regards,
Capital First Limited.
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