[Resolved] Capital First — excess emi deducted through ecs

azamalikhan

Address:

Bangalore, Karnataka, 560093

Hi
My name is shabana begum, my loan no. Is 9188437, i have taken loan and all emi are properly paid in 8 months through ecs. After last emi deducted on 5.9.2017 once again on 7.9.2017 they deducted another emi which was unauthorised.
When i contacted them they says 8th emi is bounced where as in my account 8th emi amount cleared to them.
Pl. Help in this issue.
Thank you

Regards
Shabana

Was this information helpful?

No (0)

Yes (0)

Sep 8, 2017

Complaint marked as Resolved

They deposited back excess emi. Thank you first capital and admin.

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Capital First Customer Care's response Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried calling you on your mobile number, however, could not establish successful contact with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number and bank account statement to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited