Capital First — For medtate fail txn charges

My name is Nikhilkumar Patel, I got a personal loan and the account no is 7856220 and already bounch charges has already been deducted but still. Mandate charge rs 295 at 80 time has been deducted in my bank accounttill date. Please refund my money. Already a bounch charge has been deducted in mrcah for the failed transection, also close me loan 22 July 2019 and why again it is deducted.. I have already closed my account still why it is deducting money.