[Resolved]  Capital First — foreclosure statement and charges

Address:

Mumbai City, Maharashtra, 421306

I have applied for foreclosure statement on 8 th december 2017 and till date i didn't get any statement for the same. I put mail on 8 th december 2017 because if i mail them before 8 th of any month their fix answer is sir system is not yet updated. Yesterday also i had words with capital first customer care that time they said you will get statement in next 15 days but i asked them that when i am genuinely paying your money back why you are delaying me. Answer was air it's our company policy. It means they will give me statement by 29 th or odd... And again they will charge next months emi also.. It's a trap. They are purposely not providing me foreclosure letter. Kindly help me out to resolve this matter. Such companies are really crap. I also have total voice recording of incident as a proof. Even they said that they didn't get any mail from me. I am attaching mail copies of mine and there reply too.