[Resolved]  Capital First — fraud activities by capital first

Address:Kolkata, West Bengal, 700040

Capital first has now started fradaulent activities by submitting the ecs after issuing noc against the paid loan.
This has to be taken to the higher authority and ombudsman so that they can stop doing this. It's also very strange the customer care number is not responding and getting disconnected every times. Head's and nodal's mail id's has been wiped off from the websites.
It's very painful and bad experience i had felt when capital first has submitted ecs and deducted amount from my bank account directly after being all the loan amount has been repaid 7 months earlier and issued noc.
Now it's very scary moment that i myself has no control and capital first can submit any value to my account and deduct. I m not finding any solution rather than to deactivate my saving bank account.
Please take note on my loan account no of capital first # 5232949
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Feb 7, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2018
Capital First Customer Care's response
Dear Mr. Pankaj Singh,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on 9xxxxxxxx4, however, we were unable to connect with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further (mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

I miss my first emi becous off my porsnal problem ur recovri on taking abuse of my mom at my home clking pichar of my home miss bhivyer withe my family plz make take stap plz ...
Capital First Customer Care's response, Jan 4, 2018
Verified Support
Dear Mr. Vani, we regret the inconvenience caused. We request you to write to us at [email protected] with your loan account number and contact number to address your concern.

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