[Resolved]  Capital First — harassment by a recovery agent

Address:

New Delhi, Delhi, 110074

I am delayed by paying the emi as my finds were stuck somewhere. I took help and paid it later on. Rcovery agent called me named deepak ([protected]) and threatened me. Later on recived the call from varun ([protected]) and harrassed me. These people do nit listen what consumer is saying. I requested him to talk over email or letter mail but he denied and told me that will continue harassment by making calls. What the hell it is...

Rules :
Recourse if harassed
If you think the agent is not following any of the above mentioned rules, you should file a complaint. Raja said, “if a borrower thinks he is being harassed, he should first approach the bank, and if not satisfied by its response, he should get in touch with the banking ombudsman.”