[Resolved]  Capital First — harassment through calls

Address:Mumbai Suburban, Maharashtra
Website:www.capitalfirst.com

Hi,
I am a consumer who took business loan from capital first of 2.5 lakhs, i was not able to pay emi as i lost the whole business and was in loss of almost 35 lakhs, i am in depression because of the same i dint paid emi for 15 months and was also without job and money, now that i recently joined a company and trying to fix the issues by paying all the emis (15 months i. E 65244/-) at one go and i am also ready to pay dues slowly with loan and regularies it, the capital first people are forcing me to pay either with dues or settlement. Which is not possible for me at this moment. Also they keep calling my office number and threaten me to defame my name where i work. I am forced to settle or close the account which is not possible for me at this time period please help me with this. My loan account number is -7213364.
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Feb 23, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2019
Capital First Customer Care's response
Dear Mr. Dhasal,



This is with reference to your concerns regarding your loan account.



We would like to inform you that we are working towards your concern and will share the response on your mail id.



Regards,

Capital First Limited
Jan 18, 2020
Updated by Swwapnil Dhasal
Not yet updated plus now I have regularised my account still I am getting harresment call.
Complaint comments 

Comments

Hi,
I am a consumer who took Business loan from capital first of 2.5 lakhs, I was not able to pay emi as i lost the whole business and was in loss of almost 35 lakhs, I am in depression because of the same i dint paid emi for 15 months and was also without job and money, now that i recently joined a company and trying to fix the issues by paying all the emis (15 months i.e 65244/-) at one go and I am also ready to pay dues slowly with loan and regularies it, the Capital first people are forcing me to pay either with dues or settlement . which is not possible for me at this moment . Also they keep calling my office number and threaten me to defame my name where i work .I am forced to settle or close the account which is not possible for me at this time period please help me with this. My Loan Account number is -7213364.

Capital First Customer Care's response, Jan 29, 2019
Verified Support
Dear Mr. Dhasal,



This is with reference to your concerns regarding your loan account.



We would like to inform you that, we have already sent the final response on your email id.



Assuring you of our best services always.



Regards,

Capital First Limited
Plz help i have applied for preapproved loan not disbursed pathetic service

[censored]ers capital first

applied for preapproved loan told will get with in 48 hours everything was clear they are taking time to disburse i m feed up with companies customer care and email service very slow and pathetic

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