[Resolved]  Capital First — I want to change my two wheeler loan emi date

Address:Siliguri, Darjeeling, West Bengal, 734001

Dear sir,

I am a customer of capital first (Idfc bank). I am holding two wheeler loan issued by capital first (Idfc bank)

I have done a lot of request for changing my loan emi date which is 02nd of the month. I want to change the same to after 05th of every month.

Please help me regarding the same. My details are below.

Loan number :[protected]
Branch :- siliguri
State :- west bengal
Name :- suman roy
Mobile :- [protected]
Email :- [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Oct 18, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Sep 10, 2019
Updated by roysuman1585
I already sent mail to IDFC BANK, but they are can't help me

Verified Support
Sep 17, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding change of EMI date

We would like to inform you that we have shared our final response to your email id.

We trust your query has been addressed adequately..

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Tarun Sharma
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We regret the inconvenience caused to you. Please write to us at social.[protected]@idfcfirstbank.com along with your contact details and we will resolve your complaint at the earliest.

Regards,
Team IDFC FIRST Bank
Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information