[Resolved] Capital First — I'm unable to login with the portal | |
Actually I'm unable to login capital first portal with my register number because 2 days back I tried to change to my phone number so that it happened so please provide me customer id and password. Also my capital first card got blocked due to bounce charge so I have paid the amount also please unblock my card so that I'm able to take a fresh loan send me the message regarding my card status. Was this information helpful? | |
Sep 3, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Aug 02, 2018 Capital First Customer Care's response Dear Mr. Vannela, This is with reference to your concern regarding Social Media. We would request you to share with us at social.[protected]@capitalfirst.com with your loan and contact details in order to assist you further. Assuring you of our best services always. Regards, Capital First Limited | |
 2 Comments | |
Comments
All they have to say is "wait for 6 months, your card will be active automatically."
Capital First Customer Care's response, Aug 9, 2018
Verified Support
Dear Mr. Bhatia,
This is with reference to your concerns regarding your easy buy card.
We wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id.
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your easy buy card.
We wish to inform that we are looking into the concerns raised by you regarding your easy buy card and we would send the final response on your email id.
Assuring you of our best services always.
Regards,
Capital First Limited
rvws's reply, Aug 10, 2018
One of your social media term member had asked for 2 days to get back to me. But they never did. Is this how you are assuring "best* services"???
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769
View all Capital First contact information
My card number :4211181
This is with reference to your concerns regarding your loan account.
We wish to inform that we have sent the final response on your email id.
Assuring you of our best services always.
Regards,
Capital First Limited