[Resolved] Capital First — insurance amount deducted from personal loan

shreshtha sawant

from Mumbai, Maharashtra

Address:

400043

Hi,

In Feb 2018 1, 46, 153 loan amount was credited to my account as a personal loan[protected].Blank Cheques were provided by me to bank for security purposes but 40, 000 were debited from my account from cheque no - 28425.

PFA, of bank statement where 40, 000 debited from my account .I had word with your employee so they said it was Insurance amount which will get credited to your account after 4months which is not yet done.

Please do the needful.kindly look into this fraud.

Thanks and Regards

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Aug 28, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2018

Capital First Customer Care's response Dear Ms. Sawant,

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited