[Resolved] Capital First — loan a/c no.13865704 disbursed amount

kiran.keetham

from Belgaum, Karnataka

Address:

Bangalore, Karnataka, 560037

Dear team

My self keetham kiran. I am grateful that capital first has sanctioned me loan on my urgent requirement. But i received net disbursed amount of rs 292965/- instead of receiving rs 294965/- difference of rs 2000/- as they charged insurance amount rs 6900 where as it showing clearing in records it's is rs 4900

Kindly look in to this and please do the need ful by crediting remaining rs 2000 in to my account asap.

I have attached the copies for the proof.

+3 photos

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Jan 29, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

Capital First Customer Care's response Dear Mr. Kiran Keetham,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on 9xxxxxxxx3, however, we were unable to connect with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further (mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited

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Comments

Hemant Boritker

from Mumbai, Maharashtra

I am old customer but card not issues

Capital First Customer Care's response, Dec 29, 2017

Verified Support

Dear Mr. Boritker, we are concerned about your query. We request you to write to us at [email protected] with your correct loan account number and contact number to address your concern.