[Resolved] Capital First — loan account number 15318537 | |||||
Loan account number: 15318537 I have been getting calls from capital first collection agency for missed instalment which as per my record i have not missed a single. They said that the instalment i paid has been adjusted to the previous bounce charges. I don't agree to their bounce charges and have told this to the rep repeatedly. He forcefully said today that he will send the executive to my address and hung up and now i have a message from them saying it will cost another 350 for collection. Firstly, i am not paying something again which i already have paid, secondly i am hospitalised and these guys are harassing my partner by calling repeatedly. Please help! Was this information helpful? | |||||
Jan 19, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 Capital First Customer Care's response Dear Mr. Belhekar, This is with reference to your concerns regarding your loan account number 15318537. Pursuant to our conversation, we would like to inform that we are looking into the concerns raised by you and we will share our final response on your email id. Assuring you of our best services always. Regards, Capital First Limited | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769
View all Capital First contact information
Post your Comment