[Resolved] Capital First — loan no - 6416184, dt-05/11/16

tanmoykaberi

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700 048

My first loan 6416184 is complete 05/02/2017,
My cheque bounce 05/11/16, then and previous i have not any alert message ch. Bounce charge, and my loan has completed.
Now my second loan are running, now this time deduct 2016 bouning cheque charges 400/-.
Please refund my money which you deduct from my acoount,
Otherwise i inform consumer forum. It is your neglegency,
That time i have no any alert sms for bouncing charges,
When my first loan are complete, now you are deducted,
This is not hope for your company,
Please rectified.

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Jul 16, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

Capital First Customer Care's response Dear Mr. Kaberi,

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited