[Resolved]  Capital First — no reply for a request initiated on the app

I had initiated a request for a loan on capital first's app. It said they will get back to me shortly after some approvals. Its been around 2 weeks but theres no reply from them.

I want to know how long will they take to get back to me so i can decide whether to apply with them or somewhere else or whether to even apply at all.   replace all
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Feb 15, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Capital First Customer Care's response
Dear Sir, we are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your contact number to address your concern.
Complaint comments 

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There is no option to stop the communication sent by Capital First through Mobile number and Email ID. Please stop the unwanted communications.
Capital First Customer Care's response, Jan 17, 2018
Verified Support
Dear Mr. Ghosh, we are concerned about your query. Please write to us on [email protected] with your loan contact number to address your concern.

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