Capital First — Not received vehicle paper

My loan account no. 14107639

It's almost 2.5+ yrs now but till the date i've not received vehicle paper
(The papers i got are the duplicates, registered on someone else's name) paid all the emis on time, did continuous follow up also but no result, the shop from where i bought the motor is closed now.

Therefore request you to help me in this

Thanks & regards,
Sujeet tiwari