[Resolved]  Capital First — paid full amount but updated in cibil as post was written off.

Address:Hyderabad, Andhra Pradesh, 500015
Website:capital first

Hi team,
I am m anil kumar i have foreclosure & paid total amount of rs.17, 001/- to capital first and closed my account but capital first people have updated as post wo settled (16569 balance). I have received noc & statement as closed. Many time i have reached capital first people but their have responded saying yes you have paid and closed the account but we will update it as same now we cant do any thing. Due to this am facing lot of problem in day to day life.

Please help me on this i have every proof of paying total amount and closing of my account
Cd account loan details : 4685000
Name : m anil kumar
Mobile no : [protected].
Please help me to reslove this problem to update in my cibil as closed.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Capital First Customer Care's response
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

Hi Consumer Complaints forum Team,

My problem is not resolved. I have received a call from capital first person team no is ([protected] ) & said you have paid full amount but you have paid after the end date of loan period. So we have updated in CIBIL as POST WO SETTLED. We cannot change the status.
I said if that in case than I would have not make the paid right. I have paid & updated as settled If I have not paid also the same status have been updated.

the person who called from capital first said sorry sir we cannot do any thing do what every you want and hanged up the call.

This is what the capital first company is doing ( Fraud company )

Kindly help me in this issue resolved.

Thanks & Regards
M Anil Kumar Goud
[protected].
Capital First Customer Care's response, Sep 25, 2017
Verified Support
Dear Customer,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Capital First
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    965
    Pending
    0
    Resolved
    769
    Capital First Phone
    +91 22 4042 3400 [Boardline]
    Capital First Website
    Capital First Address
    IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W), Mumbai, Maharashtra, India - 400013
    View all Capital First contact information