[Resolved]  Capital First — pan card misuse by capital first

Address:Mumbai City, Maharashtra, 400083
Website:www.capitalfirst.com

As i have not applied any loan from capital first but there are 7 loan account which are mapped to my pan card in my cibil report i have send mail 10 days before but no response from their side
Loan account number are 8195615, 7897255, 6404113, 4806022, 11921501, 10923718, 10439115 i have raised complaint to them 8th august but still no reply from their side

I don't know how they are getting pan card number without my consent
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Sep 24, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2017
Capital First Customer Care's response
Dear Customer,

At the outset, we regret the inconvenience caused to you.

This is with reference to your concerns regarding CIBIL.

We would request you to write to us at social.[protected]@capitalfirst.com with your contact details to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
Aug 24, 2017
Khanzainab's response
Complaint about emi card and ecs issue
Aug 25, 2017
Updated by rieazze
Mail sent with updated Cibil Report
Complaint comments 

Comments

My tata capital first loan no 9902905 6emi paid still did not received my emi card
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Mr. Rakeshappu Appu,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited
I bought a two wheeler in installment with Capital First. But I havn't received my Capital First card yet.
My registered number is [protected].
Capital First Customer Care's response, Aug 28, 2017
Verified Support
Dear Mr. Mukesh Roy,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

We tried calling you on your registered mobile number 83xxxxxx29, however, could not establish successful contact with you (mobile number masked for security reason).

We would request you to write to us at [email protected] with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited
My loan number, 10749226. I did not received my emi card . You people charge for emi card and then don't deliver it, no update as well for the emi card. So update me about my emi card, and let us know about the emi card
Capital First Customer Care's response, Aug 31, 2017
Verified Support
Dear Ms. Khan Zainab,

Greetings from Capital First!

This is with reference to your concerns regarding Easy Buy Card.

Pursuant to our conversation today, we understand that your query has been addressed to our satisfaction.

Assuring you of our best services always.

Regards,
Capital First Limited

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