[Resolved]  Capital First — personal loan complaint

Address:	Hyderabad, Andhra Pradesh
Website:	www.capitalfirst.com

This is regarding my personal loan, loan no[protected]

I have written many emails and done many calls to revert the charges of 400/- which is unnecessary charges as a penalty as my signature is different on the cheque which was returned.

I would like to inform you that I HAVE ALREADY GIVEN THE SIGNATURE DECLARATION FORM WHICH IS CONFIRMED FROM MY BANK MANAGER AS PER YOUR EXECUTIVE REQUEST AT THE TIME OF LOAN DISBURSEMENT.

He only told me to get the signature and seal from the bank for your signature confirmation

He (Mr Ramesh) had sent me an email for that.

When I have given every thing on time and I have maintained the sufficient balance in my account 4 days before the EMI date then how it can be charged.

I have wasted 1 day to get this done to submit the documents, they insisted me to get the document to avoid the penalty charges for difference signature. After given all the documents then why it has been charged?

Whenever I am calling and writing to customer support they always says it take sometime to resolved the query and in a solutions they replied the same its been charged for the signature differ, they are not focusing on the mistake what they did.

The Capital first had taken much charges at the time of sanctioning the loan and the same clarity is not given before disbursing the loan. Whenever we ask for the information they only told that it will be given at the time of sanctioning the loan, they always hide every thing (Rate of Interest, insurance charges, processing fee, franklin charges etc.)

I recommend OTHERS not to take any loan from Capital First, if you take a loan from them then you will face much trouble and will loss much money too.

Thanks,
Sameer