[Resolved] Capital First — Personal loan misleading

SUDIPTA7524

from Bengaluru, Karnataka

Address:

560094

I have applied for a loan which got rejected, i am ok with the rejection but not the reason. The reason is i am a bachelor and staying alone, which is still ok at one point. But my question to capfirst is why did you pick my file and made me waited for three week only to give this piece of information. When i had told you before itself that i am staying alone, why did you bother to come and visit me and wasted all my time. If it was just to show up volume of files been logged in to system then this is not at all acceptable. Capitalfirst you had really made my life miserable in the last three weeks. Worst service ever

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Aug 20, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2017

Capital First Customer Care's response Dear Mr. Sudipta,

Greetings from Capital First!

This is with reference to your concerns regarding your loan application.

We would request you to write to us at social.[protected]@capitalfirst.com with your loan application number and contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited