[Resolved] Capital First — received fraudulent message regarding loan payment

[Resolved] Capital First — received fraudulent message regarding loan payment

R Ritikareet from Patiala, Punjab

Hi team, This is to bring to you notice that i have received the following message yesterday - An amt of rs.1600 is overdue on your loan account 287474 towards penal charges. Debit for rs.1600 will happen on 30th may18 from your bank account-capitalfirst I would like to inform you that i have never taken a loan from your company and infact this is the first time im hearing about your company! I have not authorised any payments to anyone so kindly look into this and apprehend the fraud person (S) who are doing this as i have seen posts from other consumers regarding this same issue and it seems like you guys have not taken any action so far! Was this information helpful? No (0) Yes (0)
Jun 29, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support May 28, 2018 Capital First Customer Care's response Dear Ms. Ritika, This is with reference to your concerns regarding the loan account. At the outset, we regret for the inconvenience caused to you. We would request you to write to us at social.[protected]@capitalfirst.com with your contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited
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