[Resolved]  Capital First — regarding loan 17449727

Hi Team,

This is the first time I am with capital first. I faced very worst experience with you.

I have applied for loan as there is offer for women with interest 10.65, amount 3, 00, 000 with out insurance charges and tenure 24 months.
Capital First people process loan for 3, 07578 with insurance charges 6500 and tenure 60 months.

Whatever the amount I expected will get benefit through less interest rate, double amount I lost through this insurance charges and tenure long period interest. If I applied to my regular bank itself I might get better benefit than this. I repented to choose this now.

Regarding this I have called customer care [protected] multiple times, people are answering but disconnecting without giving any resolution. I spoken with teena, anand, Prashant etc..

Raised tickets – 22571574, 22534962, 22533361, 22526480 and 22526453.

No idea how many are in progress.. Max tickets are closed with out intimating me and without giving resolution.

Very careless and ridiculous response from customer care.

Hope to get resolution after sending this mail at least. Otherwise I will search for further process about this.

Losing amount and paying more interest is very worst experience with this.

Thanks & Regards,
Lalitha.J
[protected]