[Resolved] Capital First — regarding loan not sanctioned
A
ashmeet soni
from Kodungallur, Kerala
Address:
Bangalore, Karnataka, 560094
These people are # they made me wait for 15 days first and the amount i needed was urgent. Later their executive collects all the documents with 2 cheques and then they again dont inform about anything later i called them after 4 days then they say your application has been rejected because the name which is feeded in our system being as an old customer has a spelling mistake that is again a mistake done by their executive during a purchase of product through capital first, but the concern is that if there is a spelling mistake then how can be the installments for the product purchased by me last year can be cleared. Majorly it is the worst ever service provided i have never seen such an illiterates together in 1 company... They wil make u run like dogs how u run for some govt work... This is worst then that... And 1ce when i told them that you could have atleast informed me 4 days before as it was very urgent for me to which they said sorry for wasting your time but we cant help you now and nothing can be done from our side
Was this information helpful?
No (0)
Yes (0)
Nov 17, 2017
Complaint marked as Resolved
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
Capital First Customer Care's response Dear Mr. Soni,
Greetings from Capital First!
This is with reference to your concerns regarding loan status.
We are concern about your query. We would request you to write to us on social.[protected]@capitalfirst.com with your loan account details and contact number to assist you further.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment