[Resolved]  Capital First — regarding wrong cibil update

Address:560103
Website:www.capitalfirst.com

I had taken one consumer loan from capfirst in OCT 2014 unfortunately i missed one EMI as per capfirst but got to know after 18 months when i inquired that EMI of 1667 was then mounted to 14687 (Including all bounce and penal charges) i was promised that after paying all the dues it will be closed and noc will be issued and will be reported to CIBIL as closed. i had paid 14687 (not sure about the exact amount) in DEC 2017. When i generated CIBIL Report that loan was mentioned as POST (WO)SETTLED creating a negative impact on my account. now i have requested several times through various channels but all in vain.

Please let me know what can be done i will have to raise this issue in various platforms so there should be awareness regarding this i am going to request on other social platforms as well. Please guide me as Now i am feeling cheated in my span of 5 years i have not missed a single EMI and being a genuine customer this is realy embarrasing to come across as now i am feeling cheated.
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Jul 17, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2018
Capital First Customer Care's response
Dear Sir‎‎, we are concerned about your query. Please write to us on social.[protected]@capitalfirst.com with your loan account number and contact number to address your concern.
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