[Resolved]  Capital First — reminder : cheated on interest rate with false commitment.

Address:Ludhiana, Punjab, 141001

Reminder

To
The Manager,
Capital First.

Sub: Cheated on interest rate with false commitment.

Dear Sir / Madam,

As my loan agreement no is. 15533882. Dated 29-May-2018. Car no. PB 10 CC 0058. I have applied for used Car loan through your agent Mr. Gaurav Behl Phone no.[protected] & Mr. Harmeet Singh Virk Phone no. [protected]. In our meeting he has committed me interest rate of 11.5%. When I have received Welcome letter I was shocked to find that I have been cheated with false commitment. I have checked the interest rate charged is
14 %. Due to false commitment of agent I have to bear heavy loss. If I would have known such a high rate of interest I would have never applied for Ioan.

Kindly take necessary action so that they can never cheat the customers again.

Regard’s
Rajan Vig
M[protected].
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Aug 3, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2018
Capital First Customer Care's response
Dear Mr. Rajanvig,



This is with reference to your concerns regarding your loan account.



We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.



Assuring you of our best services always.



Regards,

Capital First Limited
Complaint comments 

Comments

I did not recive my emi card
Capital First Customer Care's response, Jul 6, 2018
Verified Support
Dear Mr. Bhargav,

This is with reference to your concerns regarding your loan account.

We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.

Assuring you of our best services always.

Regards,

Capital First Limited

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