[Resolved] Capital First — request to update mobile number

[Resolved] Capital First — request to update mobile number

S Shibabrato

Hi, I need to change my mobile number for capital first finance service. Could you please help me for the same? I have taken a two wheeler loan from capital first. I have contacted customer service and also loan person who belonging the loan provider from bike showroom, but no one helps me for the same. Regards, Shibabrato das +91-[protected] Was this information helpful? No (0) Yes (0)
Jul 19, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 18, 2018 Capital First Customer Care's response Dear Mr. Das, This is with reference to your concerns regarding your loan account. We tried contacting you on [protected], however, we were unable to connect with you We would request you to write to us at social.[protected]@capitalfirst.com with your loan account details and alternate contact number to assist you further. Assuring you of our best services always. Regards, Capital First Limited Jun 18, 2018 Updated by Shibabrato Hi, No one has tried to contact me. My mobile network is always reachable. I do not agree with your comment that 'We tried contacting you on [protected], however, we were unable to connect with you'. Each and every time Capital First services people are sending another place to do the work, now you are sending me 'social.[protected]@capitalfirst.com' this email id to send email. I must say Capital First services is not professional in work, they are very much professional to avoid the responsibility. Regards, Shibabrato das
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